We will ship goods to you after you confirmed order and paid. Because we must ship from Viet nam to your country, so shipment time will depend with our logistic partner. Maybe it must need 15-30 days.
1.1 Please check the product upon receiving the goods. If you find that the product is damaged(technical, shipment process, error of primary product), Company will:
- Exchange new products up to 7 working days (1 for 1 exchange) after you received goods from our shipment.
- 100% refund if there is no replacement product. Within 7 days of using the product, if there is any technical error, Company will support to repair or change another product depending on the damaged condition. If the customer no longer needs to use the product, the Company does not support the return.
1.2 And when you give back goods to company(return, repair, exchange good). You must pay shipment fee.
2. COMPANY COMMITMENT:
Company commit to provide quality and reputable products. Product warranty that the customer has purchased during the warranty period.
Company name: BLUSAIGON LIMITED COMPANY
Head Office Address: 129E Nguyen Dinh Chinh, Ward 8, Phu Nhuan District, Ho Chi Minh City
Phone: (+84) 028 3844 7711
Hotline: (+84) 092 400 1771